Sunday, February 15, 2009

Licensed Home Inspectors Make Perfect Sense

British Columbia has become the first province in Canada to license home inspectors in order to protect buyers by ensuring qualified inspections. The B.C. model could well serve as a template for similar legislation in Ontario.

In announcing the move last week, B.C. Solicitor General John van Dongen said, "A home is the single biggest investment most British Columbians make but financial risk can be the result of an incorrect or misleading report from an unqualified inspector. Whether they're buying their first condo or starter home, dream or retirement home, consumers need to have confidence that the person who is doing the inspection has the qualifications to make a professional assessment."

To date, home inspector training has been voluntary across Canada. As a result, homebuyers may not know whether a home inspector is qualified and trained to complete an inspection properly.

Following stakeholder consultations, B.C. opted for licensing under the Business Practices and Consumer Protection Authority (BPCPA). The model adopted by the government is intended to minimize paperwork and costs in order to maximize compliance.

At the end of next month, the BPCPA will help protect the province's consumers by:
assessing the qualifications of, and requiring mandatory licences for, home inspectors
receiving and responding to complaints from consumers, and monitoring compliance, with penalties that can range as high as $5,000.

To become licensed, home inspectors will need to meet the qualifications of one of three professional associations of B.C. home inspectors. A criminal record check will be required, as will mandatory insurance.

John Winters, president of the B.C. Chamber of Commerce, is quoted in a provincial announcement as saying, "While most inspectors are dedicated professionals, under the current system they may have little or no qualification, which can create problems for legitimate real estate transactions. Requiring inspectors to be licensed provides sellers and buyers with confidence that all inspections will be carried out by a qualified professional."

In Ontario, a private member's bill approved in December 1994, established the Ontario Association of Home Inspectors (OAHI). As a non-profit corporation, OAHI is dedicated to enhancing the technical skills and professional practice of home inspectors, and maintaining high professional standards through education and discipline.

Members are entitled to use the designation R.H.I., for registered home inspector.
Unfortunately, membership is not compulsory and virtually anyone who takes an online course can set up shop as a home inspector. The industry calls these players "cowboys."

Terry Carson was one of the five founding directors of OAHI. He told me earlier this week that licensing was one of the long-term objectives of the group, "an extension of our self-regulation."
"The current system works quite well," he added, "but the cowboys are always going to be a problem."

Bill Mullen is past president of the Canadian Association of Home and Property Inspectors. He told me that he is "quite pleased" with the B.C. move, and that his group is in favour of mandatory licensing as long as it establishes a high enough standard.

Alberta and Quebec are expected to implement licensing in the near future. I don't know whether the Ontario government has an appetite for creating a self-governing regime of licensed home inspectors, but it seems to me that it is badly needed in this province, and that the OAHI would be the perfect body to take over the job.

Regulating Ontario home inspectors could be implemented in much the same way as the province recently legislated the regulation of paralegals by the Law Society of Upper Canada.
The government could follow the B.C. example and let OAHI, or a government body similar to the BPCPA, set up a regulatory framework involving training, testing, licensing, regulation and insurance.

Ontario's homebuyers are entitled to the same protection as their counterparts in B.C.
Bob Aaron is a Toronto real estate lawyer and a director of the Tarion Warranty Corporation.

He can be reached by email at bob@aaron.ca, phone 416-364-9366 or fax 416-364-3818. Visit the column archives at http://aaron.ca/columns/toronto-star-index.htm for articles on this and other topics.

1 comment:

Senwi House Inspections said...

Home Inspection Licensing is Coming – Now What?

The BC Institute of Property Inspectors (BCIPI) is pleased to support the long awaited licensing requirement for home inspectors in BC. This is a great first step for raising standards for inspectors in BC and we thank Solicitor General John van Dongen and his office for their efforts to put this legislation in place.

The new licensing goes a long way to help protect the public interest by requiring all home inspectors in BC to have some formal education in the field of inspecting residential dwellings and after two years, will require all inspectors to belong to an accredited organization that has published standards, code of ethics, and a mechanism for handing consumer complaints.

However, what still appears to be lacking in the requirements, is to have inspectors go through a mentored field training program before offering services to the public. Only one of the three accredited organizations named has a requirement for all new members to pass a series of mentored field training exercises and supervised inspection assessments before allowing them to provide services to the public. The other organizations require new inspectors to “practice” on the public (up to 250 times), providing unsupervised inspections to the public until they have enough “experience” to be “registered”.

A form of apprenticeship is found in almost any professional occupation or trade. This process helps hone a student’s skills and readies them for practice in their field. Book smarts can only take a new inspector so far. A form of apprenticeship is needed to take them the rest of the way and should be a mandatory requirement for new inspectors coming into this industry.

It is now, more than ever, important for the consumer to understand that there is still a need for due diligence in selecting their inspector. We invite the public to look at the standards of all three organizations that are now accredited by the Business Practices and Consumer Protection Authority of BC and decide which organization’s standards are truly the highest in British Columbia and all of Canada.

You can view the requirements for new members can be viewed at the following links:

BCIPI: http://bcipi.asttbc.org/about.html

CAHPI: http://www.cahpi.bc.ca/index.php?option=com_content&view=article&id=70:joining-cahpi-bc&catid=59:joining&Itemid=57

National Certification Program: http://www.nca-anc.com/index.php?option=com_content&task=view&id=24&Itemid=39

Noel Murphy, Certified Property Inspector - CPI
President of the BC Institute of Property Inspectors